Childers Architect - Mail Manager connection troubleshooting

Symptoms: Mail manager not connecting, status has red x, unable to file or search.  You may see a prompt for credentials:

Followed by this when credentials fail or you close the credentials pop up:

Cause:  Authentication with the Sharepoint email storage location has expired and needs to be refreshed.

Resolution: 

1. Close Outlook
   
2. Open Microsoft Edge
   
3. Navigate to portal.office.com
   
4. sign in with your email credentials
   
5. Open Outlook
   

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